Before export, we perform a standard external wash and interior vacuuming to meet basic hygiene inspection requirements by customs. However, we do not engage in deceptive "refurbishments" (such as repainting large areas with cheap paint or using low-quality interior refurbishing agents) to preserve the vehicle's true physical condition for buyer assessment.
China has centralized vehicle records you can check remotely before paying anything. Ask the exporter for the 17-digit VIN, then request two reports. First, the maintenance history: third-party platforms pull 4S dealership records showing service dates, mileage and repair items. A mileage line that goes down over time is a red flag for odometer tampering. Second, the insurance claim history: it lists accident dates, claim amounts and repaired parts. Heavy claims involving frame rails or airbags should end the deal. Practical tips: run the reports yourself instead of accepting screenshots from the seller, make sure the report date is close to the delivery date, and cross-check with physical wear such as the steering wheel, pedals and seat bolsters, which cannot lie about high mileage. Keep in mind that small private repairs never enter these databases, so combine history checks with a physical inspection before shipping.
Start with the business license: every legitimate Chinese company has a Unified Social Credit Code. Ask for a copy and verify it on the National Enterprise Credit Information system or via your freight forwarder. Check that the business scope includes 'used car export'—this requires specific qualifications. Next, look for proof of substance: a real office or yard (verify via live video call, not pre-recorded), staff answering on Chinese business platforms like WeChat with consistent branding, and a corporate bank account in the company's name—never pay a personal account. Cross-check trade history: ask for recent shipping documents (blurred bills of lading with customer info hidden), references from buyers in your region, and whether they hold export licenses issued by Chinese commerce authorities. Red flags: prices far below market, pressure to pay quickly, refusal of video calls, or bank accounts in third countries 'for convenience'. Take your time—real exporters pass these checks easily.
