Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

Key documents to request and verify: 1. Export declaration (报关单): proves the car legally left China. Check the VIN, model and exporter name match the car. 2. Commercial invoice: must match your payment amount; customs uses it to assess duties. 3. Bill of lading: confirm the consignee is you or your agent, and the VIN/container number is correct. 4. Certificate of origin: needed for tariff preferences in some markets. 5. Condition/inspection report: ideally from an independent third party, with photos and dates. Verification tips: cross-check the VIN on every document — any mismatch causes customs holds. Ask your destination customs broker to review scanned copies before the car ships, and release the final payment only after documents pass that review. A legitimate exporter will provide all of these without hesitation.

Yes. We will use a professional diagnostic tool to scan all vehicle systems, including the Engine Control Unit (ECU), Transmission Control Module (TCM), Anti-lock Braking System (ABS), and Airbag Module (SRS), and provide English screenshots of all current and historical Diagnostic Trouble Codes (DTCs).