As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Before export, we perform a standard external wash and interior vacuuming to meet basic hygiene inspection requirements by customs. However, we do not engage in deceptive "refurbishments" (such as repainting large areas with cheap paint or using low-quality interior refurbishing agents) to preserve the vehicle's true physical condition for buyer assessment.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.