Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

We will provide extremely accurate production year, first registration date, and Chinese emission standards (e.g., National VI). However, the final responsibility for confirming whether this data complies with the importing country's regulations lies with the buyer, and you need to submit it to the local customs for verification before placing an order.

Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.