No, we are not responsible. The high salt and humidity of the marine environment do have an impact on the chassis surface. We recommend buyers in tropical islands or countries that use salt for winter snow removal to perform a thorough chassis anti-rust spray locally immediately after the vehicle arrives.

A compliant shipment from China includes a standard document set. Verify you receive all of them before the ship departs, because correcting documents mid-transit is slow and expensive. The core set: commercial invoice, bill of lading (original, if your country requires presentation for customs), packing list, certificate of origin, and the export customs declaration. For used cars, also expect the Chinese registration certificate copy, deregistration proof, and a condition/inspection report. Some destinations require additional certificates — GCC states need GSO conformity, EU countries need COC or individual approval, several African nations require BESC/ECTN tracking numbers issued before loading. Your customs broker will typically need the invoice and bill of lading at minimum, plus proof of vehicle age and emissions where age limits apply. Ask your exporter for scanned copies the day the vessel sails, not when it arrives: pre-clearance can cut port storage fees significantly. One caution: the invoice value must match your payment records. Under-declaring to save duties is customs fraud in most countries and risks seizure.

Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.