Changes must be requested before the shipping cut-off date (SI Cut-off Date) prior to the vessel's departure. Once the vessel has sailed, the shipping company will charge a high amendment fee, which may also cause delays in customs clearance at the destination port, with costs borne by the buyer.

It's extremely difficult. The security level of Chinese brand immobilizers is very high, and you must connect a specialized factory computer to the vehicle's OBD and be online with the domestic server to match it. Losing all keys usually means you need to replace the entire lock cylinder and anti-theft control module while overseas.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.