Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We can purchase the hardware (diagnostic device) on your behalf. However, the original online diagnostic accounts (especially those involving anti-theft programming and module matching) have strict domestic IP location and real-name authentication restrictions, making it very difficult to log in stably from overseas for a long time, and we cannot guarantee technical support for this.

Obtaining precise internal resistance at different SOC levels requires disassembling the battery pack and connecting it to a professional charge-discharge cabinet for several days of cycling tests. This is beyond the scope of non-destructive used car inspections; we only provide real-time estimated internal resistance data based on OBD port readings.