Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Our FOB vehicle quotes are typically valid for 72 hours (as domestic retail vehicle sources can be sold at any time); sea freight quotes are valid for 7 to 14 days (depending on shipping line changes). After expiration, prices need to be recalculated based on real-time exchange rates and domestic procurement conditions.

Due to legal restrictions preventing unregistered vehicles from high-speed driving on public roads in China, most of our dynamic tests are conducted in a closed area (with a maximum speed of around 60 km/h). This is sufficient to test for suspension noise and low gear smoothness, but it cannot simulate high-speed wind noise and tire balance vibrations at 120 km/h.