The hood hydraulic strut failed; the windshield and left front fender (internal sheet metal) were replaced; the right front door was repainted; the right rear door had its sheet metal replaced; the right C-pillar underwent sheet metal work; the right rear fender sheet metal had a color difference; there were water stains in the spare tire compartment; the carpet was yellowed and the sponge was wet; the vehicle had been driven through water.
We cannot open each tire to inspect the inside. However, if a visual inspection reveals severe creases on the tire sidewall, it indicates that the run-flat tire has been driven for a long time at zero pressure, damaging its internal structure. We would recommend replacing it before shipping.
As the importer, you mainly need to bear the following costs at the destination port: import duties, VAT or GST, terminal handling charges, local customs clearance fees, and inland logistics costs from the port to your company. Please consult your local customs broker before placing an order to accurately calculate the total landing costs.
Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.
