We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Yes, but you must provide a legally certified Power of Attorney (POA) authenticated by your country's notary or embassy. Contracts signed without legal authorization will not be recognized by our Ministry of Justice.

Odometer fraud exists everywhere, but cross-checking several data points makes it hard to fake: 1) Maintenance records: ask for service history with mileage entries. Gaps or resets are red flags. 2) Tire wear: a car showing 30,000 km should not have nearly bald tires. Compare tread depth against the claimed mileage. 3) Pedals, steering wheel, and seat bolsters: heavy wear on these with low odometer readings is a classic mismatch. 4) Diagnostic scan: request an OBD readout. Many control modules store mileage data internally — if the ECU shows 120,000 km while the dash shows 40,000, you have your answer. 5) Vehicle history report: in China, apps and platforms can pull insurance claim records and registration history, which often reveal the true mileage trail. Always request a live video showing the odometer with the engine running, and have the number written into your contract.