Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Temperature differences during sea transport can easily trigger the tire pressure warning. After inflating the tires to the standard pressure (usually 2.5 Bar), most vehicles will automatically clear the warning after driving a few kilometers; some models require manually clicking "Tire Pressure Reset" in the "Vehicle Settings" on the central screen.