Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
The standard set is: 1. Commercial invoice and sales contract - issued by the exporter; the basis for customs valuation. 2. Packing list - exporter; details the vehicle and any spare parts shipped with it. 3. Bill of lading - issued by the shipping line; your proof of ownership of the cargo. Never pay the full balance before receiving at least a copy of it. 4. Certificate of origin - issued by the China Council for the Promotion of International Trade (CCPIT); some countries require it for preferential duty rates. 5. Export customs declaration - Chinese customs; confirms the car was legally exported. 6. Pre-shipment inspection report - issued by companies like Intertek, SGS or the EAA scheme, if your country mandates it. Ask the exporter for scanned copies of all documents before shipping so you or your broker can verify completeness.
