Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We conduct basic visual inspections and freezing point tests. If the antifreeze's freezing point is insufficient or the engine oil is severely degraded, we will document it. However, considering the shipping duration, we strongly recommend a comprehensive "Full Fluid Service" upon arrival.

If insurance claims records are accessed, there will usually be notes like "the insured vehicle is fully responsible for hitting a fixed object" or "third-party liability insurance payment." We can roughly reconstruct the accident scene based on this and cross-verify the stress points on the vehicle's frame with paint thickness gauge data.