We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Verify if the vehicle model is within the manufacturer's EU certification scope. If not, contact the certification company for single model certification; otherwise, it cannot be registered in Europe.