It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.