For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

International wire transfers generally follow "shared (SHA)" or "sender pays all (OUR)" principles. To ensure we receive the full remaining payment to release the bill of lading, we require all buyers to choose the "OUR" option when remitting, covering all intermediary bank fees.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.