It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

The "usage type" section on the vehicle registration certificate has legal validity. Any vehicle that changes from "commercial" to "non-commercial" has a usage intensity far exceeding that of personal vehicles, and we will label these prominently. Such vehicles are usually cheaper but have more severe mechanical wear.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."