The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.

Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.

Most Chinese brands provide owner manuals in Chinese only, but you can usually get an English version through three channels: ask the exporter (many keep PDF copies), download from the brand's overseas website, or use the car's built-in infotainment system which is often switchable to English. For parts, start with the VIN. Send it to the exporter and ask for the OEM part numbers you need — many parts are shared across models sold domestically and abroad. Common wear items (filters, brake pads, suspension components) are increasingly stocked by international parts platforms and can be shipped within days. For body panels and brand-specific electronics, ordering directly from China via the exporter is often the only option, so factor a 2–6 week wait into your planning. Practical tip: before buying, ask the exporter for a parts price list for the specific model. If they cannot supply one, that is a warning sign about after-sales support. Keep a small stock of common consumables in advance to avoid downtime.