Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

Fake or recycled inspection reports are a real risk. Verify authenticity before wiring the balance payment. First, match the VIN: the report must show the full VIN, and the photos must include close-ups of the VIN plate on the chassis and the windshield tag. Ask for a live video call where the inspector walks to the car, shows the VIN tag, and then pans across the dashboard, odometer, and any defects noted in the report—on the same call. Check metadata: ask for original photos rather than screenshots. Files sent via WeChat often strip EXIF, so request the inspector to email originals or use a cloud link where timestamps and GPS data are visible. Cross-verify details: the odometer reading in the video should match the report exactly, and paint-thickness readings should be reproducible—ask the inspector to re-measure 2-3 spots live. Use a known inspection company rather than one recommended solely by the seller, and pay the inspector directly. An independent inspector has no incentive to hide defects.

We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.