We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.