Battery health is the single biggest risk when buying a used Chinese EV remotely. Ask for a battery report showing state of health (SOH) and cell voltage balance from the car's BMS or a diagnostic scan — anything below 85% SOH deserves a price reduction or a pass. Check fast-charge counts and whether the pack has warranty remaining; many Chinese EVs carry 8-year/150,000 km battery warranties that may or may not transfer. Verify real-world range from energy consumption history rather than the dashboard estimate. Also confirm the on-board charger works with your country's voltage, and ask whether the connected app and OTA updates will remain accessible in your region before you pay.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.