It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

We understand that the power battery is the core asset of an EV. Before export, our technical team will use professional OBD diagnostic equipment to read the underlying data from the Battery Management System (BMS). We will provide you with a technical report that includes key indicators such as battery health percentage (SOH), cell pressure differences, and charge-discharge cycle counts. If the SOH is below our established export safety standard (usually above 80%, depending on the vehicle's age), the vehicle will be intercepted and not sent overseas.

Our system provides basic risk alerts based on the general regulations of the main exporting countries, but the final responsibility for confirming whether the vehicle meets the import country's regulations lies with the buyer. We will rigorously indicate the vehicle's production year, first registration date, and Chinese emission standards (such as National V, National VI) on the details page. We recommend that you submit this accurate data to the local vehicle management department or customs agent for verification before placing an order.