We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

We maintain an extremely cautious and firm denial. Some platforms may cater to such demands for orders, but converting left-hand drive to right-hand drive involves complex steering column cutting, firewall structure changes, and wiring harness reorganization. This non-factory deep modification poses significant safety risks and is very difficult to pass vehicle safety inspections in developed countries (such as Japan's earthquake test and the UK's IVA test). Out of responsibility for safety and long-term reputation, we refuse to provide any steering conversion services that damage the vehicle's underlying structure.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.