From the Chinese seller, expect these documents: 1. Vehicle registration certificate (the green book) 2. Driving license/registration card for the vehicle 3. Commercial invoice and sales contract 4. Export declaration documents (packing list, declaration forms handled by their forwarder) 5. Bill of lading, issued once the car is on the vessel You prepare on your side: 1. Import permit or approval, if your country requires one 2. Proof of compliance - emissions, safety, or type-approval certificates your customs authority asks for 3. Bill of lading release documents (original B/L or telex release) 4. Customs declaration through your broker, with your tax ID 5. Payment records - keep the bank transfer receipt, as some customs offices verify the declared value Practical tips: insist the seller removes any lien from the green book before export; verify the VIN on all documents matches the physical car; and confirm your country's age/emissions limits before paying a deposit, not after.

This is one of the most common disappointments after importing a Chinese EV, so check before you buy. Many Chinese EVs rely on an embedded SIM that only works on Chinese carrier networks. Once the car leaves China, remote functions — battery status, pre-conditioning, charging control, and locating the car — may stop working entirely. Some brands let you transfer the account to a foreign phone number, but many require a Chinese ID or Chinese phone number for registration, which you cannot provide. What to do before purchase: ask the exporter to test the app functions live on video while the car is still in China, including remote air-conditioning and battery percentage reading. Ask the brand's official customer service (in writing) whether overseas account activation is supported for your specific model and year. Workarounds if the official app does not work: some functions may still operate locally through the car's own settings, such as scheduled charging from the dashboard. Third-party OBD dongles with companion apps can sometimes restore battery monitoring and pre-conditioning. The car itself drives fine without connected services, but if app functionality matters to you, treat it as a purchase criterion, not an afterthought.

It depends on the brand, so verify before buying: 1. OTA updates: most newer Chinese EVs update over the air, but some brands tie updates to the region of registration—an exported car may stop receiving them or stay on China firmware. 2. Companion apps: functions like remote climate, charging status, and location often require a Chinese phone number or mainland server access; abroad they may work partially or not at all. 3. Language and units: check the infotainment can switch to your language and your units (miles/km). Ask the exporter to demonstrate the app functions live on video before purchase, and get written confirmation of what will work after export. For the battery, request an SOH (state of health) report—battery replacement is far costlier than any software limitation.