Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

A clean title check has three layers. First, run the VIN through maintenance records: dealers in China log service visits with mileage, and gaps or mileage rollbacks are red flags. Second, pull insurance claim history — major accidents, fire and flood damage usually leave claim records even if the car was repaired well. Third, verify registration status: confirm the car is not under finance, court seizure, or theft report. From overseas, you can engage a local inspection agency or law firm to retrieve these records and issue a written report. Cross-check the VIN and engine number on the report against the registration certificate; any mismatch means walk away.

Typically you will need: 1. The commercial invoice and packing list from the seller; 2. The bill of lading issued by the shipping line; 3. The vehicle's export customs declaration; 4. The original registration certificate and a deregistration or transfer proof from China; 5. A certificate of origin if your country requires it; 6. Destination-specific documents, such as a pre-shipment inspection certificate (for example ECTN for West African ports). Requirements vary by country, so confirm the full list with your customs broker before shipment.