Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

Common charges beyond the car price: pre-shipment inspection fee, inland trucking from the car's city to the port, export customs clearance, documentation fee, terminal handling charges (THC), certificate fees, and markups hidden inside the freight quote. How to protect yourself: ask for an itemized quotation with each charge listed separately; compare 2-3 exporters, because a very low car price is often offset by inflated fees; confirm which costs are included up to the port of loading and which you pay at destination; agree in writing on the payment currency and the exchange rate date. Your total budget should be: car price + export fees + freight + insurance + destination port charges + import duties and taxes.

Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.