A typical safe flow looks like this: 1. Sourcing: you pick a car from listings; the exporter confirms availability, sends photos, video and a condition report. 2. Contract: a written sales contract stating VIN, price, included costs, inspection standards and delivery terms (FOB or CIF). 3. Deposit: usually 10–30% after you or a third party verify the car. Pay to a company account, never personal. 4. Inspection: independent pre-shipment inspection; you approve the report before shipping. 5. Balance payment: due before shipment, against copy of the bill of lading. 6. Shipping and documents: exporter sends original documents by courier; you track the vessel. 7. Arrival: your customs agent clears the car, you pay duties and collect it. Timeline: typically 3–8 weeks from deposit to arrival, depending on route. Any exporter pushing for 100% upfront payment should be treated as a red flag.

A normal transaction moves through six stages. First, selection and verification: you shortlist cars, request VIN-level documents, and order an independent inspection (1-2 weeks). Second, contract signing and deposit: 10-30% is standard, paid against a signed contract listing the VIN and agreed spec. Third, export preparation: the seller handles deregistration and export licensing (1-3 weeks). Fourth, final payment against loading: pay the balance only after you receive the bill of lading or rail waybill number you can track. Fifth, transit: ocean shipping to most ports takes 3-6 weeks, rail to Central Asia or Europe 2-4 weeks. Sixth, destination clearance and registration: allow 1-2 weeks plus buffer for inspections. In total, plan for 2-4 months door to door. Any exporter promising full delivery in under six weeks is likely cutting corners on export paperwork.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.