A typical transaction has six steps. 1. Selection: you confirm the vehicle through photos, a video walkaround, an inspection report and the VIN. 2. Deposit: most exporters ask 20%-30% to reserve the car. Pay by bank transfer to the company's corporate account, never a personal one. 3. Inspection: an independent pre-shipment inspection verifies the condition; you receive the report before paying the balance. 4. Balance payment: usually due before loading. Request the booking confirmation and container number. 5. Shipping: the exporter sends you the draft bill of lading for checking, then the original documents by courier. 6. Arrival: you clear customs with the invoice, C/O, B/L and inspection certificate, then register the vehicle. Total timeline is usually 2-6 weeks. Use payment methods with recourse (T/T or escrow) and keep every contract and receipt.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

We are only responsible for delivering the goods to your designated transshipment port (such as Jebel Ali Port in Dubai). The warehousing fees, customs clearance fees, and storage fees for re-export within the free trade zone need to be calculated separately with local freight forwarders.