Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.

The technician will start the vehicle and turn on the air conditioning system, measuring the actual temperature at the vents at the lowest and highest settings with a thermometer; at the same time, they will connect a manifold pressure gauge to check if the refrigerant pressure in the high and low pressure lines is within the normal range, determining if there is a chronic refrigerant leak.