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Weidelu Auto offers a one-year or 20,000-kilometer warranty; a 3-day no-questions-asked return policy and a 7-day no-questions-asked exchange policy; transparent vehicle condition with official inspection reports, and support for third-party inspections; all vehicles sold have undergone comprehensive inspection and cleaning, ensuring the proper functioning of the vehicle's infotainment system. Weidelu Auto prioritizes customer interests in all its actions and avoids excessive marketing!
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
Testing is mandatory. Troubleshooting electrical devices in the car is part of the standard procedure. We will test the window lift motors, mirror folding, air conditioning compressor and fan, electric seat tracks, etc. Any stuttering or failure of electronic components will be recorded.
Most basic maintenance reminder lights (like for changing the air conditioning filter) can be manually cleared using a combination of steering wheel buttons or through the engineering mode on the central control screen. We will provide internal guidance manuals for these hidden operations to our B2B clients.
