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When you buy a car from us, we offer the following guarantees: 1. Transparent Vehicle Condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle; 2. Transparent Pricing: No hidden fees, support for price comparison across the entire internet; 3. High-Quality Vehicle Sources: Our showroom features carefully selected vehicles in excellent condition and fully prepared; 4. Vehicle Warranty: We offer at least one year/30,000 km extended warranty, and buyback at full price for vehicles damaged in accidents, floods, or fires; 5. After-Sales Guarantee: 3-day return policy, 7-day exchange policy; 6. Financial Services: No hidden fees for mortgages, no handling fees or mortgage fees, primarily offering low-interest bank products. Down payment starts from 10%, with 5-year terms available.
Unauthorized personnel are prohibited from entering and taking photos inside the roll-on/roll-off ship, but we will provide photos of the vehicles parked in the loading area with the ship in the background. The bill of lading marked "Shipped on board" with the date is the most essential legal proof of loading.
Europe and some developed countries have very strict regulations on greenhouse gases. If required by customs, we will specify the exact refrigerant type and charge amount according to the vehicle's air conditioning compressor nameplate in the remarks section of the packing list and commercial invoice.
RoRo ships usually charge based on the vehicle's volume (length x width x height, calculated in CBM) in tiers; container shipping has a fixed compartment price. We will calculate which method is the most economical for the current sailing.
