As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

A compliant shipment from China includes a standard document set. Verify you receive all of them before the ship departs, because correcting documents mid-transit is slow and expensive. The core set: commercial invoice, bill of lading (original, if your country requires presentation for customs), packing list, certificate of origin, and the export customs declaration. For used cars, also expect the Chinese registration certificate copy, deregistration proof, and a condition/inspection report. Some destinations require additional certificates — GCC states need GSO conformity, EU countries need COC or individual approval, several African nations require BESC/ECTN tracking numbers issued before loading. Your customs broker will typically need the invoice and bill of lading at minimum, plus proof of vehicle age and emissions where age limits apply. Ask your exporter for scanned copies the day the vessel sails, not when it arrives: pre-clearance can cut port storage fees significantly. One caution: the invoice value must match your payment records. Under-declaring to save duties is customs fraud in most countries and risks seizure.

A clean title check has three layers. First, run the VIN through maintenance records: dealers in China log service visits with mileage, and gaps or mileage rollbacks are red flags. Second, pull insurance claim history — major accidents, fire and flood damage usually leave claim records even if the car was repaired well. Third, verify registration status: confirm the car is not under finance, court seizure, or theft report. From overseas, you can engage a local inspection agency or law firm to retrieve these records and issue a written report. Cross-check the VIN and engine number on the report against the registration certificate; any mismatch means walk away.