Thank you for your interest in Cartec Rongheng Luxury Cars. We offer multiple purchase guarantees: 1. Competitive fixed-price sales. 2. Transparent pricing and brand guarantee based on vehicle condition. 3. Nationwide Cartec certified warranty service at hundreds of dealerships. 4. Guaranteed no major accident vehicles, flood-damaged vehicles, or fire-damaged vehicles; all vehicles sold have accurate mileage. 5. Cartec Group, in conjunction with Cha Doctor Vehicle Inspection Agency, conducts 412-point inspections and certifications covering exterior, vehicle structure, interior, engine, braking system, chassis, and more. 6. Extended warranty for worry-free use. 7. Three-day return policy and seven-day exchange policy. 8. One-year/30,000 km warranty on suspension system, engine, and transmission. 9. Thirty-day vehicle warranty. 10. Lifetime maintenance service with free oil and filter changes and labor. Cartec Rongheng Luxury Cars is a top 100 used car company in China and a vice-chairman unit of the Hebei Provincial Used Car Association. We are committed to developing a standardized, transparent, and enterprise-oriented used car sales model, ensuring a worry-free purchase, convenient use, and secure after-sales service. All staff at Cartec Rongheng Luxury Cars look forward to your visit and are dedicated to serving you.
If your market is in extremely cold regions (like Russia or Northern Europe), we strongly recommend purchasing ternary lithium (NMC) models equipped with heat pump air conditioning. The range achievement rate of used LFP batteries typically plummets at minus 15 degrees, and we will alert you accordingly.
Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
