Vehicle condition and claim details: Four sides repainted, the rest original paint; initial investment: interior cleaning; three exterior surfaces scratched.
Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.
Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.
We have established a database of target country policies. Check the specific requirements of the destination country in advance regarding vehicle age (left-hand/right-hand drive), emission standards (Euro 4/Euro 5), and steering position (left-hand/right-hand drive) to avoid customs clearance issues upon arrival.
