Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Almost all compliant models with hidden door handles have a mechanical emergency pull cable designed inside the car or under the vehicle. If the target country's climate is extreme, we will record a practical emergency door opening tutorial video for you before shipping.

Pure electric vehicles are classified as Class 9 Dangerous Goods due to their large lithium batteries, leading to strict shipping regulations. Shipping companies have high requirements for the loading position and fire isolation measures for dangerous goods, and some roll-on/roll-off ships refuse to accept used EVs. As a result, EVs often require more expensive special container shipping and incur additional handling fees for hazardous materials.