Start by checking the after-sales clause in your contract—reputable exporters typically offer 3-12 months of parts support. The usual process: send the exporter a fault description with photos or a short video, plus your VIN and contract number. They will confirm whether it is a warranty case or a paid parts order. For warranty claims, common resolutions are free parts shipped with your next container, or a credit/refund for parts you source locally. Keep all communication in writing. To avoid long waits, ask for the OE part numbers in advance and check whether local dealers stock the same components—many Chinese brands share suppliers. Ordering common wear parts (filters, brake pads) together with the car shipment is the cheapest option by far.

During the stationary steering test, the technician will check the smoothness of the steering wheel from full left to full right, looking for any unusual noises from the steering gear; they will also inspect the hydraulic power steering pump (if present) and the seals of the steering column for any hydraulic fluid leakage.

Ask the exporter for a paint thickness gauge report, or request a live video where they measure the car in front of you. What to look for: · Factory paint on most Chinese cars measures 80–120 microns. Readings above 150–200 microns on a panel usually mean repainting; above 300 microns often means body filler (putty) underneath. · Inconsistent readings between panels (e.g., left door 95µm, right door 180µm) suggest the right side was repaired. · Check gaps between panels (doors, hood, trunk). Uneven gaps or misaligned headlights/bumper clips point to past collision repairs. · Look for overspray on rubber seals, plastic trim, or inside door jambs — a clear sign of repainting. · Check bolt heads on fenders, doors, and hood. Wrench marks or fresh paint over bolts mean the panel was removed. Combine these checks with an OBD scan for airbag or crash-related fault codes. Any repainting should be declared by the seller; if discovered undeclared, you have grounds to renegotiate or reject the car.