As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

Complete records represent underlying trust and zero odometer adjustment risk. In the used car market, solid data history itself carries a high premium. The extra few hundred dollars buys you an impeccable endorsement when selling overseas.

For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.