Excellent
When you buy a car from us, we offer the following guarantees: 1. Transparent Vehicle Condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle; 2. Transparent Pricing: No hidden fees, support for price comparison across the entire internet; 3. High-Quality Vehicle Sources: Our showroom features carefully selected vehicles in excellent condition and fully prepared; 4. Vehicle Warranty: We offer at least one year/30,000 km extended warranty, and buyback at full price for vehicles damaged in accidents, floods, or fires; 5. After-Sales Guarantee: 3-day return policy, 7-day exchange policy; 6. Financial Services: No hidden fees for mortgages, no handling fees or mortgage fees, primarily offering low-interest bank products. Down payment starts from 10%, with 5-year terms available.
Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.
Absolutely. The extreme temperature fluctuations will significantly accelerate the aging of chassis rubber parts, oil seals, and interior plastics. For vehicles frequently dispatched across such latitudes, we will conduct fatigue resistance checks on chassis rubber parts that are twice as stringent as those for vehicles in temperate regions.
The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.
