Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.

Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.

The battery pack is 30–50% of an EV's value, so its inspection should be the most detailed part of the pre-shipment check. Require these items: 1. BMS data readout: state of health (SOH), full-charge voltage, cell voltage deviation, cycle count, and fast-charging percentage. SOH above 90% is good; below 80% means a costly pack replacement is approaching. 2. Physical inspection: check the underbody for pack dents, coolant leaks from the battery cooling circuit, and corrosion on high-voltage connectors. 3. Range test: a real drive of at least 30–50 km, comparing energy consumption against the rated figure. A pack with poor cells overheats and depletes fast. 4. Charging test: verify both AC and DC charging work, and record charging speed and any error messages. Get the raw diagnostic data, not just a summary. If the inspector won't share the BMS report, assume the battery is the reason why.