This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Yes. We will use a professional diagnostic tool to scan all vehicle systems, including the Engine Control Unit (ECU), Transmission Control Module (TCM), Anti-lock Braking System (ABS), and Airbag Module (SRS), and provide English screenshots of all current and historical Diagnostic Trouble Codes (DTCs).

The industry-standard structure protects both sides. Pay 20-30% deposit after signing the contract and verifying the exporter's license—never more. The balance is paid only after your independent inspection report confirms the car matches the contract, ideally against a copy of the bill of lading so the exporter can't ship a different vehicle. For extra protection, tie payments to milestones: deposit on contract, second tranche after inspection passes, final payment when shipping documents are released. Some buyers use escrow services or trade assurance platforms for the first transaction with a new supplier; fees run 1-3% but are worth it for large amounts. Always pay to a corporate bank account matching the exporter's registered name. Keep every agreement in the written contract—verbal promises like 'we'll fix that before shipping' are unenforceable. If an exporter demands 50%+ upfront or full payment before inspection, walk away; that structure leaves you with no leverage.