Always rely on the original factory network data from the 4S store. Third-party platforms may have delays or errors when capturing data (such as incorrect VIN entry). In case of a conflict, we rely on physical verification of the actual vehicle to resolve the data discrepancies.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Basic perception functions (like Adaptive Cruise Control ACC, Lane Keeping Assist LKA, and Automatic Emergency Braking AEB) rely on the vehicle's local radar and cameras, and can operate normally overseas. However, advanced features that heavily depend on high-precision maps and cloud data (like Navigation on Autopilot NOA and Full Self-Driving FSD) cannot be activated overseas.