For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

Beyond the FOB price, expect: ocean freight (typically $800–2,500 depending on destination), marine insurance (about 0.3–0.5% of the car's value), port handling charges at both ends, customs duty and import tax/VAT in your country, compliance or homologation certification, and inland delivery to your city. Add currency transfer fees and the inspection fee if you hire a third party. Ask the exporter for a landed-cost breakdown and confirm exactly what the quote includes. A cheap FOB price with everything else shifted to you can add 30–50% to the real total. Budget a 15% buffer on top of the estimate, and get fixed quotes for freight and insurance in writing before paying the balance.

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.