First-hand owner. Insurance claim of 1000, replaced front windshield. Two panels repainted and repaired (bodywork).
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
Our bulk discounts are not simply calculated by the number of units, but by shipping batches. Typically, consolidating enough for a 40-foot container (which can hold 2-3 vehicles, depending on size) can waive some logistics fees; purchasing more than 5 units at once triggers tiered discounts.
It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.
