The customs of the destination country has the right to disregard the commercial invoice and reassess the value based on its internal database (such as the customs valuation red book). Any additional duties incurred are a result of the importing country's policy and are fully borne by the buyer (importer).

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."