Before shipping you should hold: the sales contract and commercial invoice, the export declaration (customs form showing the VIN), the vehicle registration certificate, and the bill of lading or rail waybill once cargo is loaded. Verify them like this. The VIN on the invoice, the export declaration, and the waybill must be identical, character for character. The registration certificate should show a clear ownership chain with the seller as the current owner; ask for a scan before payment. The export declaration proves the car legally left China and is essential for customs clearance at destination. If the exporter cannot provide the registration certificate or hesitates on the VIN check, pause the deal. Also confirm who handles the document courier: originals should arrive before or with the vessel, because many ports will not release a car without original bills of lading.

International wire transfers generally follow "shared (SHA)" or "sender pays all (OUR)" principles. To ensure we receive the full remaining payment to release the bill of lading, we require all buyers to choose the "OUR" option when remitting, covering all intermediary bank fees.

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.