The technician will check the production date codes and brand logos in the lower left corner of all the car's glass (including the windshield, four doors, and rear window) to see if they match the vehicle's factory date on the nameplate. If any glass is found to have a date later than the vehicle's production date, it will be recorded as evidence of a "previous damage replacement."

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."