4S dealership records are directly connected to the manufacturer's database, making the data hard to tamper with and the most reliable, with original parts guaranteed; third-party repair shops usually are not connected, making their data unverifiable. Therefore, we only consider the connected records from 4S dealerships as valid historical documentation.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Chinese passenger cars produced after 2005 have fully transitioned to asbestos-free brake pads, clutch plates, and gaskets. However, for export to countries with strict regulations, buyers must pay for sampling and testing by a NATA-accredited laboratory before shipment, and obtain an asbestos-free certificate.