We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Pure electric vehicles are classified as Class 9 Dangerous Goods due to their large lithium batteries, leading to strict shipping regulations. Shipping companies have high requirements for the loading position and fire isolation measures for dangerous goods, and some roll-on/roll-off ships refuse to accept used EVs. As a result, EVs often require more expensive special container shipping and incur additional handling fees for hazardous materials.