We can only infer from the existing connected maintenance records. If the records show continuity and adhere to the recommended maintenance schedule, we will assign a high credit score; if there are gaps of tens of thousands of kilometers, we will assume it was not well maintained during that period and alert you.

We will check if the vehicle identification number (VIN) is within the official recall batch. If there are any outstanding safety recalls (such as replacing Takata airbags), we will require the original owner to assist in sending it to an official 4S shop to complete the free recall work before the vehicle is deregistered.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.