This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Pure electric vehicles are classified as Class 9 Dangerous Goods due to their large lithium batteries, leading to strict shipping regulations. Shipping companies have high requirements for the loading position and fire isolation measures for dangerous goods, and some roll-on/roll-off ships refuse to accept used EVs. As a result, EVs often require more expensive special container shipping and incur additional handling fees for hazardous materials.

This is a key legal issue. If the inspection is conducted by a third party appointed by us, we will be the primary responsible party and provide limited compensation to you, after which we will seek reimbursement from the inspection agency; if the inspection agency is designated by you personally (such as SGS), you will need to file a claim directly with that agency according to its service terms.